Privacy Policy - SaltedRidge

Overview

SaltedRidge (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website or use our services (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing our website or using our services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information directly from you when you provide it to us, such as when you fill out forms on our website or communicate with us via email. The types of personal information we collect may include:

Contact information: such as your name, email address, phone number, and company name.
Account information: such as usernames, passwords, and other credentials used to access our services or your services.
Payment information: if you make purchases or payments through our website or partner payment tools, we may collect payment card information or other financial details.

2. Use of Information

We use the information we collect for various purposes, including:

Providing and maintaining our services to you.
Communicating with you about your inquiries, requests, or orders.
Sending you important notices and updates regarding our services, changes to our terms or policies, or other administrative information.
Customising and improving our services and website based on your feedback and interactions.
Responding to your inquiries and resolving any issues or concerns you may have.
Complying with legal obligations and enforcing our legal rights.

3. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your personal information, we will securely delete or anonymise it.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with service providers or business partners who assist us in providing our services or operating our website, subject to confidentiality obligations.

5. Security Measures

We take reasonable measures to protect the confidentiality, integrity, and security of your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights and choices regarding your personal information, including the right to access, update, correct, or delete your information. You may also have the right to opt-out of certain communications or data processing activities. To exercise your rights or make any requests, please contact us using the information provided below.

7. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, or if you would like to exercise your rights or make a request, please contact us at stephen@saltedridge.com.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Company Information

SaltedRidge is registered under company number 15096220. Our registered address is 31 Mayne Street, Stoke-On-Trent, England, ST4 4RF.